Sophos Central Self Service Portal
This help file provides information about Sophos Central Self Service Portal and explains procedures step by step.
Email
With Email, you can review your received email messages and manage any quarantined email messages.
Quarantined email
Emails are placed in quarantine if they fail protection rules and your administrators have selected a quarantine option. They are potentially harmful, for example spam.
Distribution Lists Quarantine
Messages from distribution lists are placed in Distribution Lists Quarantine if they fail protection rules and your administrators have selected a quarantine option. They are potentially harmful, for example spam.
Allow/Block
You can manage which email addresses and domains are allowed or blocked using Allow/Block.
Emergency Inbox
Follow these instructions to use your emergency inbox.
Advanced Search
You can use Advanced Search to find the messages you want to manage.
Mobile
With Mobile, you enroll your device with Sophos Mobile.
Set up Sophos Mobile on your device
You can easily enroll your devices in Sophos Central Self Service Portal.
Work email
After you’ve enrolled your device with Sophos Mobile, you can access your work email.
Device Encryption
With Device Encryption, you can retrieve a recovery key to unlock your computer when you have forgotten your logon password (BitLocker PIN, password, USB key, or macOS password).
Retrieve recovery key using Sophos Central Self Service Portal
Follow these instructions to retrieve your recovery key.
Supported Web Browsers
Find out about which web browers we support.
Sophos Central Self Service Portal Help
This Help tells you how to use all the features in Sophos Central Self Service Portal.
To sign in, go to Sophos Central Self Service Portal. You can sign in with your Microsoft sign-in details if your administrator has set this up. Click Sign in with Microsoft and enter your Microsoft sign-in details.
Can't find what you need?
Try the following:
- Use the Search bar above.
- Go to the Support section of our website and search there. This finds knowledge base articles or Sophos Community posts.
Want to know what's new?
For news about the latest features, look at What's new?.