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Last update: 2021-12-14

How users access apps

New users who try to access an app for the first time are asked to sign in.

After their first sign-in, users can access all apps you've given them access to. They don't have to sign in each time.


If a user doesn't access any apps behind the gateway for seven days, they have to sign in again.

The ZTNA user portal

Users can access apps through the Zero Trust user portal, which shows them all the apps they can use.

Give users the web address for the portal (this is the FQDN you entered when you added the gateway) and tell them to enter it in their browser.


Web apps accessed with the ZTNA agent won't show in the user portal unless they use port 443.

Screenshot of Zero Trust user portal

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