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Mailboxes

On the Mailboxes page, you can manage your mailboxes for users, distribution lists, and public folders. All protected mailboxes are listed.

Go to My Products > Email Security > Mailboxes to view and manage your mailboxes.

You can add mailboxes manually or import mailboxes and aliases. See Add mailboxes.

Note

You can skip adding mailboxes if you're setting up Sophos Email Security for the first time, using Sophos Mailflow to connect to Microsoft 365, and using Microsoft Active Directory (AD). You'll synchronize your Sophos Central users and AD when you add your email domains to Sophos Mailflow.

You can use either AD sync or Microsoft Entra ID sync to import users and groups.

  • If you haven't used it yet, there's a link to get you started. For more information and instructions on how to set up a directory service, see Directory service.

    This video explains how to use Microsoft Entra ID Sync.

  • If you've already used it, a message here shows you issues, such as users without email addresses. Click the link to fix the issue.

  • If you use AD sync or Microsoft Entra ID sync, you must delete those mailboxes with Microsoft AD or Microsoft Entra ID tools. They can't be managed from Sophos Central.

Click a mailbox name to see its user, aliases, and the Email Security policies the user belongs to.

Show me how to view policies assigned to user mailboxes

You can edit the aliases for a mailbox and request bulk email sender privileges for a user. See Email sending limits and privileges.

For information on how mailboxes are affected when you delete users, see Delete users.