Installing the Sophos Outlook add-in
Install the Sophos Outlook add-in to make it easier for your users to report suspicious messages.
To install the add-in, do as follows:
- Configure the add-in. See Configure the add-in.
- Download the XML manifest. See Download the XML manifest.
-
Deploy the add-in to users. See Deploy the add-in.
This stage uses Microsoft's add-in deployment process.
Is my environment compatible with the add-in?
The add-in is available for the following environments:
- Microsoft Outlook for Windows and Mac.
- Microsoft Outlook on the web (formerly Outlook Web App).
- Microsoft Outlook for iOS and Android.
- Microsoft 365 (formerly Office 365) and Exchange.
Restriction
- The add-in doesn't support Exchange 2013 or non-Microsoft email services like Gmail or other POP/IMAP accounts.
- The mobile device add-in only works on Microsoft 365 Exchange servers and isn't compatible with on-premises Exchange servers.
Note
If you've installed the Sophos Outlook add-in, please ensure your users have the latest version.
To find out which version is deployed in your Microsoft environment and how to upgrade, see Upgrading the Outlook add-in.
Configure the add-in
Before deploying the add-in to users, you must set up one or more mailboxes where reports of suspicious messages are delivered.
To add a mailbox, do as follows:
- Go to My Products > Phish Threat > Settings > Report Message Add-in for Outlook.
- Click Add mailbox to add a new mailbox.
Download the XML manifest
When you've configured the mailboxes, you must download the XML manifest.
To download the manifest, do as follows:
- Go to My Products > Phish Threat > Settings > Report Message Add-in for Outlook.
- Click the Download XML Manifest link.
- Save this file in a location where you can access it during the deployment step.
Deploy the add-in
You use Microsoft's add-in deployment process for deploying the add-in. The steps in this stage link to appropriate instructions or advice provided by Microsoft for each step.
Note
Check the latest information provided by Microsoft on deploying add-ins before proceeding. Use the instructions provided by Microsoft if there are any differences from the help we provide.
To deploy the add-in, do as follows:
-
Test whether users can install the add-in. To do this, follow the instructions in Sideloading installation instructions.
Sideloading is recommended for proof of concept and testing purposes only. It refers to the process of installing the add-in for a user.
-
Check if Office 365 centralized deployment of add-ins works in your environment. See Determine if centralized deployment of add-ins works for your organization.
- When you're ready to begin centralized deployment of the add-in, follow the instructions in Deploy add-ins in the Microsoft 365 admin center.
- Optional: For customers in an on-premise environment without a connection to Microsoft 365, use the Exchange Admin Center to install the add-in for your organization. For more information, see Exchange admin center in Exchange Server.
If the add-in won't install on endpoint computers or it doesn't appear in the list of available add-ins, you must install the latest Microsoft Office updates.