Manage authentication methods

To manage your authentication methods, do as follows:

1. Click your Profile icon , then go to My info.

2. Click Manage MFA.

   Note

   You can also go to Sophos ID, click My Profile, then click Manage MFA.

3. Authenticate to continue. You can select any of your existing authentication methods.

   On the Multi-Factor Authentication screen, you see the total number of registered authentication methods, each registered MFA method with a default display name, and an indicator of when that method was last used to sign in.

   

   You can add, edit, and remove authentication methods.

   Note

   You can set up a maximum of 10 of the same type of authentication method.

4. To add an MFA method, click the add icon on the right-hand side. Follow the prompts to add a passkey or authenticator app.

   

   • For instructions on how to add a passkey, see Set up a passkey.
   • For instructions on how to add an authenticator app, see Set up an authenticator app.

   Note

   You must register at least two multi-factor authentication (MFA) methods. For more information, see Sophos Central MFA Requirements.

5. (Optional) To rename an MFA method, click the three dots on the right-hand side , click Rename, then type the new name, and click the check mark.

   Note

   If you haven't already specified a name, registered MFA methods use a default name based on the method that was registered. If more than one of that type of method is registered, they're also numbered.

6. (Optional) To remove an MFA method, click the three dots on the right-hand side, , then click Delete.

   Note

   You can’t delete authentication methods once you've reached the minimum required number.

7. Click Continue to go to the Central dashboard.

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