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https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=ai-feedback

Give feedback

You can give feedback about the AI assistant to help us improve its accuracy and usefulness.

We provide pre-defined feedback tags that you can use to tell us which features you like or dislike.

Submit feedback

To submit feedback, do as follows:

  1. Find the action icons under the chat.

    Action icons under the chat in AI assistant.

  2. Click thumbs-up for positive feedback or thumbs-down for negative feedback.

    "Thumbs up" and "thumbs down" icons.

  3. (Optional) Select a tag or tags to give reasons for your feedback. For example, "Uses analyst-friendly language".

    You can use multiple tags in a single feedback submission.

    "Thank you for your feedback!" screen showing tags you can use to explain your feedback.

  4. (Optional) In Add comments, tell us more about your experience of the AI assistant.

  5. Click Submit.