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Email

Sophos Email is available only to business customers, such as commercial, educational, and government organizations.

Licensing for Sophos Email is based on the number of individual users and shared mailboxes that need email security. Mailbox aliases, distribution lists, and public folders don't require licenses.

License usage is calculated based on the number of mailboxes processed in the past 30 days and is updated every four hours. If a mailbox is deleted, it's immediately removed from the usage count. For details, see Email license usage calculation.

If you're new to Sophos Email, you can sign up for a 30-day free trial. For more information about trial licenses for Sophos Email, see Email trial license.

If you want to know what happens when your Email license expires or exceeds its limit, see Email license expiration and exceedance.

License types

Sophos Email is available in the following license types.

  • Sophos Email

    Includes core email security and protection features.

  • Sophos Email Plus

    Includes all features in Sophos Email, along with additional advanced protection and reporting capabilities.

Add-on licenses

Sophos Email offers add-on licenses that extend functionality.

Portal Encryption

The Portal Encryption add-on license (CEMA-PE-ADDON) extends the functionality of the CEMA license by enabling portal encryption capabilities for users. A portal encryption message is hosted on the encryption web portal, to which the recipient must sign in to view the message. The transmission of the message is secure, and the message is stored encrypted on the web portal. The recipient can reply to the sender from the encryption web portal. This add-on license also supports the custom branding of encryption messages and the encryption web portal.

Here are some things you should know about the add-on license:

  • You can start a free trial if you've purchased a CEMA license.

    However, you can't trial both the CEMA and CEMA-PE-ADDON licenses at the same time.

  • The number of CEMA-PE-ADDON licenses you purchase can't exceed the number of CEMA licenses you already have.

    The Secure Message policy allows you to assign CEMA-PE-ADDON licenses to your users.

Only customers with a Portal Encryption add-on license can apply custom branding to encryption messages and the encryption web portal. For more information, see Custom Branding.

DMARC Manager

DMARC Manager is available as an add-on for Sophos Email and Sophos EMS customers. It's also included with Sophos Email Plus.

DMARC Manager is a feature in Sophos Email that gives domain owners clear visibility into how their domains are used in outbound email. It offers both summary and detailed reports on DMARC authentication and compliance.

For more information, see DMARC Manager.

Managed Service Providers

Sophos Email on Sophos Central can also be purchased as a Monthly Flex SKU through the Managed Service Provider (MSP) Connect Flex program.

The licensing rules that apply to customers who purchased Sophos Email through their Sophos Partner or our sales team also apply to those using the Monthly Flex SKU.

Manage Sophos Email licenses

You can activate and manage your Sophos Email licenses from Sophos Central as follows:

  1. Click the Profile icon Profile icon..
  2. Select Licensing.