Skip to content

Page permalink

Always use the following permalink when referencing this page. It will remain unchanged in future help versions.

https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=Email-license-usage

Email license usage calculation

Find out how Sophos Email license usage is calculated.

  • In Reports > Email Security > License Usage Summary, Email Advanced license usage is calculated by the number of mailboxes used in the last 30 days. Any mailboxes where Sophos Email has processed at least one email in the last 30 days will be counted in the license usage. This usage count is updated every four hours.
  • If a mailbox is deleted from Sophos Email, it's removed from the usage count immediately. It'll reflect in the usage count and show a decrease by one mailbox within four hours.

Sophos Email License Usage Summary.

For more information about the License Usage Summary page, see Email License Usage Summary.

For details on what happens when licenses expire or exceed limits, see Email license expiration and exceedance.

More resources

See the following Sophos Assistant guided tour:

View and interpret your License Usage Summary in Sophos Email