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Fix MDR authorized contact

This health check is only for customers with an MDR license.

Make sure that you've specified an admin in your organization that our MDR Operations team can contact.

If you haven't specified at least one contact, Account Health Check shows a warning.

MDR contact warning.

To add a contact, do as follows:

  1. In Sophos Central, go to My Products > MDR and select Settings.
  2. On the Managed Detection and Response page, select the Authorized Contacts tab.

  3. Enter the contact details for your Primary authorized contact.

    MDR Authorized Contacts tab.

  4. (Optional) Enter details for additional contacts.

  5. Click Save.