Deal with false positives

Our software can detect threats that are previously unknown. However, it may sometimes identify an application as malware or report an exploit, even though you know the application's safe. This is a "false positive".

When a false positive happens, you can prevent the software from detecting the threat again and (if applicable) restore files that have been removed.

For more information on stopping detections see the following:

• Stop detecting an application
• Stop detecting an exploit
• Stop detecting ransomware