Add a mailbox manually

Sophos Email Security allows you to add single mailboxes manually via the user interface.

To add a mailbox manually, do as follows:

1. In Sophos Central, go to My Products > Email Protection > Mailboxes.
2. On the Mailboxes screen, click Add.
3. Select Add Mailbox.

4. Select a mailbox type.

   • User: A mailbox for a person, for example, john.doe@companyname.com.

     You can click the mailbox name to view the user's details.

   • Distribution List: A mailbox for a group of people, for example, support@companyname.com.

     You can assign one owner to a distribution list. The owner can manage messages sent to the distribution list that are quarantined. See Distribution list owners.

   • Public Folder: A mailbox for collecting information such as surveys or feedback, for example, survey@companyname.com.

   Note

   Adding a distribution list or public folder mailbox doesn't create a user account, and they won't appear in People > Manage Users & Groups > Users.

5. Enter a name for the mailbox.

6. Enter the email address for the mailbox.
7. Click Save to create a single mailbox and exit, or Save and Add Another to create additional mailboxes.

The mailboxes are added.

Only Base Policy is applied to email addresses added as Distribution List or Public Folder.