Add a mailbox manually

Sophos Email Security allows you to add single mailboxes manually via the user interface.

To add a mailbox manually, do as follows:

1. In Sophos Central, go to My Products > Email Security > Mailboxes.
2. On the Mailboxes screen, click Add.
3. Select Add Mailbox.

4. Select a mailbox type.

   • User: A mailbox for a person, for example, john.doe@companyname.com.

     You can click the mailbox name to view the user's details.

   • Distribution List: A mailbox for a group of people, for example, support@companyname.com.

     You can assign one owner to a distribution list. The owner can manage messages sent to the distribution list that are quarantined. See Distribution list owners.

   • Public Folder: A mailbox for collecting information such as surveys or feedback, for example, survey@companyname.com.

     Note

     Adding a public folder mailbox doesn't create a user account, and it won't appear in My Environment > Users & Groups > Users.

5. Enter a name for the mailbox.

6. Enter the email address for the mailbox.
7. Click Save to create a single mailbox and exit, or Save and Add Another to create additional mailboxes.

The mailboxes are added.

Only Base Policy is applied to email addresses added as Public Folder.