Skip to content

Updating Policy

The Updating policy lets you specify when product updates become available on your network. This ensures that your computers don’t start updating until a time that suits you.


You can only set this policy as a "Device" policy. You can't set it for users.

Go to Endpoint Protection > Policies to control when your computers update.

To set up a policy, do as follows:

  • Create an Update Management policy. See Create or Edit a Policy.
  • Open the policy's Settings tab and configure the policy as described below. Make sure the policy is turned on.

Automatic updates

We may update your computers automatically under certain circumstances even if you've set up scheduled updates for your computers. We may update your computers automatically as follows:

  • If you change your license or your license changes.

    For example, if you apply an Intercept X with XDR license to an account that had an Intercept X Advanced license, we install LiveQuery on any computers that had Intercept X Advanced installed.

  • If you change the software assigned to a computer, it updates immediately to apply those changes.

    For example, if you assign a Device Encryption license to a computer running Intercept X Advanced, this installs the new software immediately.

Scheduled Updates

Enable Scheduled Updates and select the day and time when you want product updates to become available. The time is local to each computer. For example, if you select 9 pm, each computer will get the update at 9 pm local time for the computer. This means that computers in different time zones will not get the update concurrently.

Remember that if computers aren’t on, they won't get the update until the next time they start.