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Message Details

In Message History, under the Processed report, click the subject of a message to see its details. You can use the following tabs to view more information about the message.

  • Details: Shows general information about the message and its event history. Event history is grouped by recipients.

    Tip

    You can expand or collapse the rows for each recipient to view more details. You can also hover over the three dots icon to see the full status message.

  • Raw Header: Shows the complete email headers for the message.

    You can click AI Analysis to view an AI-generated summary of SPF, DKIM, and DMARC verdicts. For more information, see AI Analysis.

  • Attachments: Shows the name and size of attachments.

    We calculate attachment size using the email's MIME-encoding. We don't use the size of the raw files. This means attachment file sizes are often reported as larger than the actual file. See Calculating email attachment file sizes.

  • URLs: Shows any URLs in the message.

For inbound and outbound spam messages, depending on our message analysis, you'll see either Report threat or Report clean. Click either of these options to send the message to SophosLabs and help improve our spam detection.