User Management
You must be an administrator to access the User Management page.
You can view details for active and deleted users. You can also reset passwords, lock and unlock accounts, and add and remove users.
On the Active tab, the current users are listed with the following details:
- Username
- Role
You can filter users by Username, Email, and Role. To do this, click Filter, enter your filter preferences, then click Save. To clear the filter, click Clear.
The details for the Super User created in Sophos Central are grayed out. You must manage this user, for example, change its password, in Sophos Central. The Super User can also create investigation console administrators in Sophos Central.
Lock and unlock an account
To lock an account, click the three dots on the right of the user details, select Lock Account, then click Lock. A lock icon will show next to the locked user account.
To unlock an account, click the three dots on the right of the user details, select Unlock Account, then click Unlock. The lock next to the user account disappears.
Add or remove a user
To add a user, go to Actions, then click Add User.
Enter the following details:
- Full Name
- Username
- Optional: Select the Administrator checkbox.
- Type a password, and then confirm it.
Click Save.
To remove a user, click the box next to the username, then under Actions, click Remove User, then click Remove User to confirm your choice. The user will be removed from the Active tab, and will be shown on the Deleted tab for 30 days. You can restore the user within 30 days.