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Click here to open the documentation of locally-managed switches, including the CLI and API guides.

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Always use the following permalink when referencing this page. It will remain unchanged in future help versions.

https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=switch-management-system

System details

The System details section provides information about your switch. You can also reapply the switch settings, restart your switch, and remove it from Sophos Central management.

You can see the tags you've applied to your switch and its location. You can also see when the last communication event between the switch and Sophos Central occurred.

Details

The Details section shows information about your switch and lets you restart it.

You can see the following details:

  • Serial no.: Shows the serial number of the switch.
  • Model: Shows the switch model.
  • Device name: Shows the device name. The default name is the same as the switch model. You can change the name of your switch in the local UI. See System information.

  • State: The status of the switch.

    • Registering: Sophos Central is waiting for the switch to connect.
    • Connected: The switch is connected to Sophos Central.
    • Registered: The switch completed the registration process.
    • Unregistered: The switch didn't register within the 15-minute window.
    • Disconnected: Shows the amount of time the switch has been disconnected from Sophos Central.
    • Synchronized: The switch is connected to Sophos Central, and all switch settings are synchronized.
    • Waiting for sync: Changes have been made in Sophos Central and are waiting for synchronization.
    • Pending: Sophos Central has tasks waiting to be sent to the switch.
    • Syncing: The switch settings are synchronizing.
    • Out of sync: There is an error that needs attention.
    • Suspended: The switch firmware is out of date and needs to be updated.
    • Manual synchronization needed: Sophos Central wasn't able to synchronize settings to the switch. To synchronize, click Reapply all settings.

  • Parent: The site or stack from which the switch has received its configuration template.

  • MAC Address: The MAC address of the switch.
  • Powered on: The amount of time since the switch was last powered on.

To restart your switch, click Reboot.

Tip

Select Continuous PoE power in the Reboot dialog to keep connected PoE devices powered on when you restart your switch.

To stop managing your switch from Sophos Central, click Remove from Sophos Central.

Firmware

Firmware shows the Switch firmware and Sophos Central agents versions. You can apply the new agent firmware when it becomes available.

Turn on Update Sophos Central agents automatically to update your switch automatically when new firmware is available.