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Synchronize device

The new Sophos Mobile pages in Sophos Central might not be available for all customers yet.

You can manually synchronize a device with Sophos Mobile to get the latest data.

Note

Sophos Mobile synchronizes automatically with devices at regular intervals and when specific events occur, for example, when Sophos Intercept X for Mobile detects a threat. To learn more about regular, event-triggered, and manual synchronizations, see Device synchronization.

To synchronize a device with Sophos Mobile, do as follows:

  1. Go to Devices > Mobile devices and click the name of the device you want to synchronize.
  2. On the device's details page, click Actions > Synchronize.

Sophos Mobile triggers the device to synchronize.

The Last active field at the top of the device's details page shows the last synchronization date.

Last active date.