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Last update: 2022-03-16

Activate a license

You can activate a new license on the Licensing page.

You can also activate an upgraded license there if necessary. Some upgraded licenses are activated automatically.

  1. Ensure you have the license key shown in the License Schedule that Sophos sent you.

  2. Enter your key.

    • If you see Apply Activation Key, enter your key and click Apply.

    • If you see an Apply license key link, select it. Enter the key and select Apply.

  3. If your account already has licenses for the features included on the key, you see another dialog. This lets you choose how to use your new licenses.

    • Renew starts the new licenses when your current licenses expire.

    • Change starts the new licenses now. We'll adjust the license term so that all your licenses expire on the same date.

    Click Apply again.

How the "Change" option works

An enterprise administrator orders 50 licenses for one year. Six months later, they place another order for 50 licenses for one year.

If the enterprise administrator selects Change, we do as follows:

  • Add the new licenses to the older ones. The enterprise administrator now has 100 licenses.

  • Add the remaining time on the older licenses (50 x 6 = 300 sub-estate months) to the time on the new licenses (50 x 12 = 600 sub-estate months). The total is 900 sub-estate months.

  • Distribute the time over all 100 licenses. Each sub-estate license now runs for 9 months from the date when the key was applied (and the expiry date is adjusted accordingly).

The enterprise administrator now has 100 licenses that will all expire 9 months from now.

In most cases the existing license expiry date gets extended but do check the new expiry date shown.

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