Unlink sub-estates
Restriction
You must be a Super Admin to unlink sub-estates.
You can unlink a sub-estate if you want to disassociate it from an enterprise and operate the sub-estate as an independent Sophos Central Admin account with its own licenses.
If you unlink a sub-estate, the following behaviors are observed:
- Its licenses revert to the pool of available licenses.
- It will no longer be available and visible in Sophos Central Enterprise, but it remains part of the enterprise. Only an admin added as a local administrator to the sub-estate will continue to have access.
- If the sub-estate is unlinked from an enterprise using master licensing, the unlinked sub-estate becomes an independent Sophos Central Admin account with trial licenses. You must add a new license key after the 30-day trial period.
If you've added an administrator's email address to a sub-estate you want to unlink, and you plan to reuse that address for another account, remove it and replace it with a different one.
There are restrictions on unlinking sub-estates:
- You can't unlink the primary sub-estate that was used to enable enterprise management.
- All sub-estates that you are unlinking must have an active administrator with the Super Admin role.
- You can't unlink sub-estates that are in the process of converting to master licensing. You can unlink sub-estates after conversion is complete.
To unlink a sub-estate, do as follows:
- Go to My Sub-Estates > Sub-Estates.
- Select the sub-estates you want to unlink.
- Click More, and then click Unlink sub-estate from this enterprise .
- Review the list of selected sub-estates.
- Select Yes, unlink the sub-estate(s) from this enterprise.
- Click Unlink.
Enterprise management is turned off for these sub-estate accounts in Sophos Central Admin.
- You can't re-enable enterprise management in Sophos Central Admin for an unlinked sub-estate.
- You can't opt into enterprise management for an unlinked sub-estate.
If you want to re-link a sub-estate or establish a new enterprise using the unlinked sub-estate you need to contact Sophos Support to request the sub-estate is linked to a different Sophos Central Enterprise account.