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Set up multi-factor authentication

You can manage your multi-factor authentication sign-in settings.

If you have reset multi-factor authentication for an enterprise administrator they need to set it up again. See Reset multi-factor authentication.


If you want to change your MFA method, you'll be asked to enter a security code before proceeding. Depending on your authentication type, you may receive a security code from us by text message, or you must generate one using the authenticator app on your mobile device.

Here’s what to do to set up MFA:

  1. At the sign-in screen, enter your user ID (email address) and password.
  2. In the next dialog:

    1. Enter the security code that has been sent to you in an email.
    2. Create a 6-digit PIN. This enables you to use email as an authentication method.
  3. In the next dialog, choose authentication type.

    If you want to use text messages, don't enter the leading 0 for the mobile number.

  4. In Verify Your Device scan the QR code and enter the security code. The code is either displayed in the Google Authenticator app or in an SMS text.

    Sophos Central Enterprise opens.

You can sign in with email authentication if you don't have access to Google Authenticator or SMS text. To do this enter the verification code sent to you by email and your 6-digit PIN.