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Install Sophos MDR on Windows or macOS

Install the Sophos MDR agent on your Windows computers, Windows servers, or Macs.

The steps depend on whether you're an existing user (you have our endpoint protection already) or a new customer.

For any devices that are already running Sophos software, do as follows:

  1. In Sophos Central, go to Endpoint Protection > Computers.
  2. Click Manage Endpoint Software.

    Computers page.

  3. In the Protection drop-down, select your new license, which includes "MDR". The screenshot below might not show the latest license names.

    Manage endpoint software dialog.

  4. Click Save.

  5. Go to Server Protection > Servers and repeat the process for any Windows servers.

If you have any devices not managed by Sophos Central yet, go to Protect Devices, download installers, and run them on the devices.

  1. In Sophos Central, go to Endpoint Protection > Protect Devices.

    Protect Devices page.

  2. Download the installers for your endpoint computers (Windows and/or macOS).

  3. If you have Windows servers, go to Server Protection > Protect Devices and download the Windows Server installer.
  4. Run the installers on your computers.

On the Protect Devices page, click How do I use the installers for endpoints and servers? for advice.

These installers install Sophos MDR automatically, along with any other Sophos components you need.

XDR Sensor

XDR Sensor doesn't protect against threats. You must have third-party protection installed.

If you want us to monitor devices that are using third-party protection, you must install XDR Sensor.

You can run the installer using the command line.

To install, do as follows:

  1. Run the installer from a command prompt on the devices and specify 'xdr' as the product you want to install.

    • On Windows devices, run the following command:
        SophosSetup.exe --products=xdr
    • On Macs, run the following command:
        sudo ./Sophos\\ Installer --products xdr

For more information on the installer command-line options, see the following:

You can download the installer from Sophos Central and run the installer from your Downloads folder.

To install, do as follows:

  1. In Sophos Central, go to Protect Devices.


If you're using the new-look Sophos Central, go to Devices > Installers.

  1. Under XDR Sensor installers, click the installer for your operating system.


    You can only install XDR Sensor on Macs running macOS Big Sur 11 or later.

  2. Go to the Downloads folder and run the installer.

Change product deployments

You can switch devices between XDR Sensor and Sophos protection or remove any current protection.

To change your product deployments, do as follows:

  1. In Sophos Central, go to Devices > Computers > Manage Endpoint Software.
  2. From the drop-down, select the product you wish to change to.

    Change deployment.

  3. Click Save.