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Last update: 2022-01-21

Synchronize Sophos Central Partner customers with Autotask

Follow these instructions if you want to synchronize customers.

Synchronization does not happen immediately. By default, synchronizations happen once every 24 hours. However, if you want to perform a synchronization now, do as follows:

  1. In Sophos Central Partner, on the PSA Integration page, click Sync Now.

    Note

    This doesn't synchronize contacts.

    When the synchronization has finished successfully, a confirmation message is shown briefly.

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