Check for a “Software as a Service” code
You need to check that a Software as a Service billing code has been created in Autotask.
To check for a code, do as follows:
- In the top left-hand corner of the Autotask web page, hover over the Autotask icon.
- Click ADMIN.
- Under ADMIN, expand FINANCE, ACCOUNTING, & INVOICING and click Billing Codes.
- Under BILLING CODES, click the Service tab.
-
If there is not a billing code named Software as a Service in the table, create one by clicking New.
- In NEW SERVICE CODE, type
Software as a Service
as the name and ensure that Active is selected. - If you use an external accounting system, you should also enter appropriate values in the other fields, to enable the billing code to appear in that system.
- In NEW SERVICE CODE, type
Go to Create an API User account.