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Synchronize Sophos Central Partner customers with ConnectWise

Follow these instructions to synchronize customers.

By default, product usage data synchronization happens once every 24 hours. If you want to synchronize, do as follows:

  1. Go to Configure > Settings & policies.
  2. Under APIs & Integrations, click PSA Integration.

  3. On the PSA Integration page, click Manage Settings.

    Manage Settings button.

  4. In Usage sync, click Sync Now.

    Sync Now button.

    When the synchronization has finished, a confirmation message is shown briefly.

Continue to the next section to see what happens the first time a synchronization occurs.