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Synchronize Sophos Central Partner customers with ConnectWise

Follow these instructions to synchronize customers.

By default, product usage data synchronization happens once every 24 hours. If you want to synchronize, do as follows:

  1. In Sophos Central Partner, go to PSA Integration and click Sync Now.

    "Sync Info" section showing "Sync Now" link.

    When the synchronization has finished, a confirmation message is shown briefly.

Continue to the next section to see what happens the first time a synchronization occurs.