Set up integration
Before you can map and synchronize customer data, you need to configure ConnectWise and do initial setup tasks.
First you need to configure ConnectWise and then you can integrate Connectwise and Sophos Central Partner.
Start this process by opening ConnectWise Manage and setting up the required items. To do this do, as follows:
Open the Product Catalog, click Procurement and then Product Catalog.
You need to search for the miscellaneous records. In the Product ID enter
miscand change the Status to All.
These records are set to Inactive by default.
Click on each of the records to open them.
Click on ACTIVATE in each record to turn them on.
Integrate ConnectWise and Sophos Central Partner
To integrate you need to do the following:
Make sure that the integrator login account is present in ConnectWise.
Generate API keys for integration: a Public Key and a Private Key.
In Sophos Central Partner, enter your ConnectWise details, including the API keys.
These steps are described in detail in the following: