ConnectWise integration

You can connect your Sophos Central account to ConnectWise®, a Professional Services Automation (PSA) tool.

You can connect your accounts, if the following apply:

• You are part of the Sophos Managed Service Provider (MSP) program.

• You use Sophos Central Partner.

• You are a ConnectWise Manage user.

Your Sophos Central customer data (in particular, usage of Sophos products) is then synchronized with ConnectWise. This eliminates the need to update the same data in two places manually and makes it easier to bill customers regularly for the products they use.

The license usage data is pulled from the Sophos Central database into ConnectWise at predefined intervals, for example nightly, using the ConnectWise API.