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Monthly Usage Account

You must be a Managed Service Provider (MSP) Flex partner.

You can create a monthly customer account from the Sophos Central Customers page or from the Managed Customer Usage page.

You can also create Monthly Usage accounts from trial accounts. See Customers.


Partners using flex licensing may not be able to enroll their customers into early access programs. This is because of licensing limitations. Flex licenses are monthly licenses that aren't compatible with most early access programs.

To create a monthly customer, do as follows:

  1. Click Create Monthly Account.
  2. Enter the details for the customer and click Next.
  3. Select the licenses you wish to use for this customer. You can choose from the following licenses:

    • Endpoint
    • Unified Endpoint Management (UEM)
    • Server


    You will be charged the full cost of the selected license even if the product associated with the license is not installed.

    For example if you select Intercept X Advanced with XDR as the license but only install the Endpoint Protection software you are charged for Intercept X Advanced with XDR.

  4. Read and accept the terms.

  5. Click Create Monthly Customer.

You can now start deploying the products. Billing starts once you install the products.

You can unlink monthly usage accounts. See Unlink customer accounts.