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You can add and manage Sophos Central Partner and Sophos Central Firewall administrators.


You must be a Partner Super Admin or a Partner Portal Admin to add new administrators.

You can add and manage administrators in Sophos Central Partner and Sophos Partner Portal.

How we synchronize administrators

We synchronize any administrators you create in Sophos Central Partner to the Sophos Partner Portal as contacts who can't manage customers in the Sophos Partner Portal.

We synchronize any administrators created in the Sophos Partner Portal to Sophos Central Partner. They're assigned the roles given when they were created. See Roles.


You need to know the following restrictions for administrators:

  • There can be only one Primary Partner Admin and up to five Portal Admins.
  • Only a primary administrator can grant permissions to manage firewalls in Sophos Central Admin.
  • If you make a user inactive in Sophos Partner Portal, this deletes the administrator in Sophos Central Partner.