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Custom rules

You can create custom rules to specify that some admins will only get alerts for certain customers, products, or events.

To create a rule, do as follows:

  1. Click Create New Rule.
  2. In Role, choose an administrator role that this rule will apply to.
  3. Click Next.
  4. In Administrators & Distribution lists, choose administrators that this rule will apply to.

    You can also add distribution lists. Use this option to add the email addresses of your distribution lists, ticketing system or people you want to notify about alerts, but do not have access to Sophos Central Partner.

  5. Click Next.

  6. In Customers choose the customers that this rule will apply to. Click Next.
  7. In Alert Types, choose the types of alert to send.

    You can select the type by severity, product or alert category. You must choose at least one option for each attribute.

  8. Click Next.

  9. In Name & Description, name your rule. Click Save.

The rule is now shown in the Custom rules list.