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Last update: 2022-04-21

PSA integration

You can view and manage your PSA integration with ConnectWise or Autotask.

If you're an MSP partner you can connect your Sophos Central Partner account to ConnectWise or Autotask.

For help with setting up a ConnectWise integration, see ConnectWise integration.

For help with setting up an Autotask integration, see Autotask integration.

Manage settings

You can manage your integration here. To do this, click Manage Settings for the integration.

You can then review and change the settings for your integration. For example you can turn Usage synchronization on and off. Or edit the details for the integration.

You must join the EAP to use this feature.

For ConnectWise you can create service tickets from alerts in Sophos Central. See Service ticket synchronization.

You can also export your customer usage data into a CSV file.

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