Check the protection settings

You can check that Windows client guest VMs are protected. This does not apply to Windows Server guest VMs.

  1. Go to the guest VM and search for Security and Maintenance from the start menu. If this option is not found search for Action Center.
    Attention If neither of these options are found then the guest VM doesn't provide Windows Security Center. You must check whether the guest VM is protected using the steps described in Test real-time scanning.
  2. Click the drop-down arrow beside Security. You should see that Sophos for Virtual Environments is on.
    Note If it is not on, see Troubleshoot real-time scanning.