Get cleanup information

When a threat is found on your computer, it is very important that you check the threat analysis on the Sophos website for information on the threat and cleanup advice. You can do this from the following places:

  • The desktop alert (on-access scanning)
  • The scan progress dialog box (custom and right-click scanning)
  • Quarantine manager (all scanning types)

Get information via the desktop alert

If on-access scanning is enabled on your computer, Sophos Anti-Virus displays a desktop alert when a threat is found.

In the message box, click the name of the threat that you want to find out about. Sophos Anti-Virus connects you to the analysis of the threat on the Sophos website.

Get information via the scan progress dialog box

For custom and right-click scans, in the log that is displayed in the scan progress dialog box (or scan summary dialog box, displayed after the scan has finished), click the name of the threat that you want to find out about.

Sophos Anti-Virus connects you to the analysis of the threat on the Sophos website.

Get information via Quarantine manager

  1. On the Home page, under Anti-virus and HIPS, click Manage quarantine items. For information about the Home page, see About the Home page.
  2. In the Name column, click the name of the threat that you want to find out about.

Sophos Anti-Virus connects you to the analysis of the threat on the Sophos website.