Deal with controlled applications in quarantine

A controlled application is an application that is prevented from running on your computer by your organisation's security policy.

  1. On the Home page, under Anti-virus and HIPS, click Manage quarantine items.
  2. In the Show list, click Controlled applications.

Information about each item is shown in the columns.

Name displays the identity that Sophos Anti-Virus has detected. To learn more about the controlled application, click the identity, and Sophos Anti-Virus connects you to the analysis of the controlled application on the Sophos website.

Details displays the subtype of the controlled application. If a more link is displayed next to the subtype, click it to see the list of other components that are part of the controlled application.

Available actions displays actions that you can perform on the item. However, there are no actions available for controlled applications apart from clearing the item from the list, described below.

Dealing with the controlled applications

To deal with the controlled applications, use the buttons described below.

Select all/Deselect all

Click these buttons to select or deselect all the items. This enables you to perform the same action on a group of items. To select or deselect a particular item, select the check box to the left of the item type.

Clear from list

Click this to remove selected items from the list. This does not delete the items from disk, however. Controlled applications must be authorized by the central console before you can use them.