Configure anti-virus email alerting

Note If a management console is used to administer Sophos Endpoint Security and Control on this computer, it may override any changes you make here.

To enable Sophos Anti-Virus to send email alerts when a threat is found or an error occurs, do as follows. This applies to on-access, on-demand and right-click scanning.

  1. Click Home > Anti-virus and HIPS > Configure anti-virus and HIPS > Alerting > Messaging.
  2. In the Messaging dialog box, click the Email alerting tab. Set the options as described below.

    Enable email alerting

    Select this to enable Sophos Anti-Virus to send email alerts.

    Messages to send

    Select the events for which you want Sophos Anti-Virus to send email alerts. Scanning errors include instances when Sophos Anti-Virus is denied access to an item that it attempts to scan.

    Sophos Anti-Virus does not send email alerts for threats that are detected by web page scanning because the threats are not downloaded to your computer. Therefore, there is no need to take any action.

    Recipients

    Click Add or Remove to add or remove, respectively, email addresses to which email alerts should be sent. Click Edit to change an email address you have added.

    Configure SMTP

    Click this to change the settings for the SMTP server and the language of the email alerts. (Refer to the table below.)

Configure SMTP settings

SMTP server

In the text box, type the host name or IP address of the SMTP server. Click Test to test that a connection to the SMTP server can be made. (This does not send a test email.)

SMTP ‘sender’ address

In the text box, type an email address to which bounces and non-delivery reports can be sent.

SMTP ‘reply to’ address

As email alerts are sent from an unattended mailbox, you can type in the text box an email address to which replies to email alerts can be sent.

Language

Click the drop-down arrow, and select the language in which email alerts should be sent.