Appendix A: Prepare a new server

If you are using a server that has or had any Sophos products installed, ensure all the components are uninstalled and do the following:

  1. Open the Registry Editor. To open click Start, Run, enter regedit and then click OK.
  2. Make a backup of the registry.
    For information on how to make a registry backup, refer to Microsoft documentation.
  3. In the Registry Editor window, browse to the Sophos registry key location:

    Windows version

    Registry key location

    32-bit

    HKEY_LOCAL_MACHINE\SOFTWARE\Sophos

    64-bit

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos

    If it exists, delete the Sophos registry key. Close the Registry Editor window.

  4. Browse to the Sophos installation folder location:

    Windows version

    Default path

    32-bit

    C:\Program files\Sophos

    64-bit

    C:\Program files (x86)\Sophos

    If it exists, make a backup of its contents, including all subfolders, save it to a safe and secure location, and then delete the folder.

  5. Browse to the Sophos common installation location:

    Windows version

    Default path

    32-bit

    C:\Program files\Common Files\Sophos

    64-bit

    C:\Program files (x86)\Common Files\Sophos

    If it exists, make a backup of its contents, including all subfolders, save it to a safe and secure location, and then delete the folder.

  6. Browse to the database backup location, for example (depending on your SQL Server version):

    Windows version

    Default path

    32-bit

    C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\Backup

    64-bit

    C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\Backup

    If it exists, make a backup of its contents, including all subfolders, and save it to a safe and secure location. Delete Sophos Enterprise Console database backup files (.bak files).

    The file names begin with "SOPHOS" and usually contain the Sophos Enterprise Console version number. For information about the database file names for different console versions, see knowledge base article 17323. For example, the database backup files for Sophos Enterprise Console 5.5.2 are:

    • SOPHOS552.bak
    • SOPHOSPATCH52.bak
    • SophosSecurity.bak
  7. Browse to the database data location, for example (depending on your SQL Server version):

    Windows version

    Default path

    32-bit

    C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\DATA

    64-bit

    C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\DATA

    If it exists, take a backup of its contents, including all subfolders, and save it to a safe and secure location. Delete the Sophos Enterprise Console database files (.mdf files) and transaction log files (.ldf files).

    The file names begin with "SOPHOS" and usually contain the Sophos Enterprise Console version number. For information about the database file names for different console versions, see knowledgebase article 17323. For example, the database files and transaction log files for Sophos Enterprise Console 5.5.2 are:

    • SOPHOS552.mdf
    • SOPHOS552_log.ldf
    • SOPHOSPATCH52.mdf
    • SOPHOSPATCH52_log.ldf
    • SophosSecurity.mdf
    • SophosSecurity_log.ldf

You have finished preparing the new server.