Frequent alerts about potentially unwanted applications

You may receive very large numbers of alerts about potentially unwanted applications, including multiple reports of the same application.

This can occur because some types of potentially unwanted application "monitor" files, trying to access them frequently. If you have on-access scanning enabled, Sophos Enterprise Console detects each file access and sends an alert.

You should do one of the following:

  • Disable on-access scanning for adware and PUA. You can use a scheduled scan instead.
  • Authorize the application (if you want to have it running on your computers). See Authorize adware and PUAs.
  • Clean up the computer(s), removing applications that you have not authorized. See Clean up computers now.