Recover from virus side-effects

Cleanup can remove a virus from computers, but it can't always reverse the side-effects.

Some viruses leave no side-effects. Others may make changes or corrupt data in ways that are hard to detect. To deal with this, you should:

  • On the Help menu, click View Security Information. This connects you to the Sophos website, where you can read the virus analysis.
  • Use backups or original copies of programs to replace infected programs. If you did not have backup copies before the infection, create them now in case of future infections.

Sometimes you can recover data from disks damaged by a virus. Sophos can supply utilities for repairing the damage caused by some viruses. Contact Sophos technical support for advice.