Set up anti-virus and HIPS email alerts

If you use role-based administration:

  • You must have the Policy setting - anti-virus and HIPS right to perform this task.
  • You cannot edit a policy if it is applied outside your active sub-estate.

For more information, see Managing roles and sub-estates.

You can have email alerts sent to particular users if a virus, suspicious behavior, an unwanted application or an error is encountered on any of the computers in a group.

Warning Mac OS X computers can send email alerts to only one address.
  1. In the Policies pane, double-click the anti-virus and HIPS policy you want to change.
  2. In the Anti-virus and HIPS policy dialog box, click Messaging.
  3. In the Messaging dialog box, go to the Email alerting tab and select Enable email alerting.
  4. In the Messages to send panel, select the events for which you want to send email alerts.
    Warning The Suspicious behavior detection, Suspicious file detection, Adware and PUA detection and cleanup, and Other errors settings apply only to Windows computers.
  5. In the Recipients panel, click Add or Remove to add or remove, respectively, email addresses to which email alerts should be sent. Click Rename to change an email address you have added.
    Warning Mac OS X computers will send messages only to the first recipient in the list.
  6. Click Configure SMTP to change the settings for the SMTP server and the language of the email alerts.
  7. In the Configure SMTP settings dialog box, enter the details as described below.
    1. In the SMTP server text box, type the host name or IP address of the SMTP server. Click Test to send a test email alert.
    2. In the SMTP sender address text box, type an email address to which bounces and non-delivery reports can be sent.
    3. In the SMTP reply-to address text box, you can type in the text box an email address to which replies to email alerts can be sent. Email alerts are sent from an unattended mailbox.
    4. In the Language panel, click the drop-down arrow, and select the language in which email alerts should be sent.