Protecting computers / Scanning and cleaning up computers now |
You can immediately clean up Windows or Mac computers that are infected with a virus or have unwanted applications on them.
If you use role-based administration, you must have the Remediation - cleanup right to clean up computers. For more information, see Managing roles and sub-estates.
If an item (for example, a Trojan or potentially unwanted application) has been “partially detected”, before cleaning up the affected computer you will need to carry out a full system scan of the computer to find all the components of the partially detected item. In the computer list, Endpoints view, right-click the affected computer and click Full System Scan. For more information, see Partially detected item.
To clean up computers immediately:
If any alerts remain, you should clean up computers manually. See Deal with detected items if cleanup fails.