Set up data control alerts and messages

If you use role-based administration:

For more information, see Managing roles and sub-estates.

Enterprise Console uses events and messages to report when the transfer of sensitive data is detected or blocked.

For information about data control policies and events, see Data control policy.

When data control is enabled, the following events and messages are logged or displayed by default:

You can also configure Enterprise Console to send the following messages:

Email alerts An email message is sent to the recipients that you specify.
SNMP messages An SNMP message is sent to the recipients specified in your anti-virus and HIPS policy settings.

To set up data control messaging:

  1. Check which data control policy is used by the group or groups of computers you want to configure.
  2. In the Policies pane, double-click Data control. Then double-click the policy you want to change.
    The Data control policy dialog box is displayed.
  3. In the Data control policy dialog box, go to the Messaging tab. Desktop messaging is enabled by default and Include matched rules in messages is selected.
  4. Type messages that will be added to the standard messages for user confirmation of file transfer and for blocked file transfer, if you wish.
    You can enter a maximum of 100 characters. You can also add an HTML link to the message, for example, <a href="">About Sophos</a>.
    Note: User-defined desktop messages are not displayed on computers running Windows 8 or later.
  5. To enable email alerting, select the Enable email alerting check box. In the Email recipients field, enter the email addresses of the recipients. Separate each address with a semicolon (;).
  6. To enable SNMP messaging, select the Enable SNMP messaging check box.
    The email server and SNMP trap settings are configured via the anti-virus and HIPS policy.