Find information about detected items

If you want to learn more about a threat or other item detected on an endpoint and reported in the console, or need advice on what action to take against the item, follow these steps:

  1. In the Endpoints view, in the computer list, double-click the affected computer.
  2. In the Computer details dialog box, scroll down to the Outstanding alerts and errors section. In the list of detected items, click the name of the item you are interested in.
    This connects you to the Sophos website, where you can read a description of the item and advice on what actions to take against it.
Note: Alternatively, you can go to the Security analyses page on the Sophos website (, select the type of item you want to find, and type the name of the item in the search box.