|SafeGuard Power-on Authentication (POA) / Configuring the SafeGuard Power-on Authentication|
Almost every country has its own keyboard layout. The keyboard layout in the SafeGuard POA is significant when entering user names, passwords and response codes.
By default, SafeGuard Enterprise adopts the keyboard layout in the SafeGuard POA which was set in Windows Regional and Language Options for the Windows default user at the time SafeGuard Enterprise was installed. If "German" is the keyboard layout set under Windows, the German keyboard layout will be used in the SafeGuard POA.
The language of the keyboard layout being used is displayed in the SafeGuard POA, for example "EN" for English. Apart from the default keyboard layout, the US keyboard layout (English) can also be used.
There are certain exceptions:
The keyboard layout is supported, but the absence of a font (for example for Bulgarian) means that only special characters are displayed in the User Name field.
No specific keyboard layout is available (for example Dominican Republic). In these cases, the SafeGuard POA falls back on the original keyboard layout. For the Dominican Republic, this is "Spanish".
When the user name and password consist of characters that are not supported by the chosen keyboard layout or the fallback layout, the user cannot log on at the SafeGuard POA.
SafeGuard Enterprise provides a virtual keyboard which users can show/hide at the SafeGuard POA and which allows them to use on-screen keys to enter credentials.
As a security officer, you can activate/deactivate the display of the virtual keyboard in a policy of the type Specific Machine Settings using the Virtual Keyboard in POA option.
Virtual keyboard support must be activated/deactivated by policy setting.
The virtual keyboard supports different layouts and it will be possible to change the layout using the same options as for changing the SafeGuard POA keyboard layout.