Repair a corrupted Management Center installation

A corrupted SafeGuard Management Center installation can easily be repaired, if the database is still intact. In this case, reinstall the SafeGuard Management Center and use the existing database as well as the backed up Master Security Officer certificate.

  • The company and Master Security Officer certificates of the relevant database configuration must have been exported to .p12 files. The data must be available and valid.

  • The passwords for the .p12 file as well as for the certificate store must be known to you.

To repair a corrupted SafeGuard Management Center installation:

  1. Reinstall the SafeGuard Management Center installation package. Open the SafeGuard Management Center. The Configuration Wizard is started automatically.
  2. In Database Connection, select the relevant database server and configure the connection to the database if required. Click Next.
  3. In Database Settings click Select an available database and select the relevant database from the list.
  4. In Security Officer Data, do either of the following:
    • If the backed up certificate file can be found on the computer, it is displayed. Enter the password you use for authenticating at SafeGuard Management Center.

    • If the backed up certificate file cannot be found on the computer, select Import. Browse for the backed up certificate file and click Open. Enter the password for the selected certificate file. Click Yes. Enter and confirm the password for authenticating at the SafeGuard Management Center.

  5. Click Next, and then Finish to complete the SafeGuard Management Center configuration.

The corrupted SafeGuard Management Center installation is repaired.