|Recovery options / Recovery with Challenge/Response|
The Challenge/Response procedure is based on two components:
The endpoint on which the Challenge code is generated.
The SafeGuard Management Center where, as a helpdesk officer with sufficient rights, you create a response code that authorizes the user to perform the requested action on their computer.
A challenge code in form of an ASCII character string is generated and displayed.
A response code in form of an ASCII character string is generated and displayed.
The user is then permitted to perform the authorized action, for example resetting the password, and can resume working.