Define the number of questions to be answered

You can define the number of questions to be answered during Local Self Help configuration and in the SafeGuard POA.

  1. In the Policies navigation area, select Local Self Help questions.
  2. In the action area under Local Self Help parameters, you can specify two different values for the number of Local Self Help questions:
    1. In the Minimum number of available questions/answers field, specify the number of questions the user has to answer in the Local Self Help Wizard to activate Local Self Help on the endpoint.

      The number of questions specified in this field must be available with answers on the endpoint for Local Self Help to be active.

    2. In the Number of questions presented in POA field, specify the number of questions the user has to answer in the SafeGuard POA when logging on with Local Self Help.

      The questions displayed in the SafeGuard POA are selected randomly from the questions the user has answered in the Local Self Help Wizard.

    The number specified in Minimum number of available questions/answers field must be higher than the number specified in Number of questions presented in POA field. If this is not the case, an error message is displayed when you save your changes.

    The defaults are:

    • Minimum number of available questions/answers: 10

    • Number of questions presented in POA: 5

  3. Save your changes to the database.

The number of questions applies to the Local Self Help configuration deployed to endpoints.