Note: This instruction assumes that the user has both SafeGuard Disk Encryption and
SafeGuard File Encryption or Synchronized Encryption installed on their
Mac. If they are using only one of the above, steps may vary.
If a user
forgets the Mac OS X logon password, do the following:
The user's keys will be loaded into the new keychain automatically, so all documents
will be accessible as before.
Note: Be careful to whom you give a recovery key. As a recovery key is always
machine specific and not user specific. Make sure that the recovery key is not
used to get unauthorized access to another user's sensitive data on the same