Check your connection to the SafeGuard Enterprise Server

If you are having trouble synchronizing your endpoint with the server, you can use the Client/Server Connectivity Check tool to find out why the communication between the endpoint and the SafeGuard Enterprise Server fails.

To open the SafeGuard Enterprise Client/Server Connectivity Check tool, go to C:\Program Files (x86)\Sophos\SafeGuard Enterprise\Client and run the SGNCSCC.exe application.

For more information, see Sophos knowledgebase article 109662.