About uninstallation


Uninstalling the SafeGuard Enterprise encryption software from endpoints involves the following steps:

  • Decrypt encrypted data.
  • Uninstall the configuration package.
  • Uninstall the encryption software.

The appropriate policies must be effective on the endpoints to allow for decryption and uninstallation.

When a user with admin rights logs on to the endpoint after the uninstallation, a cleanup tool is started in the background. A message informs the user that the cleanup requires a final reboot.

You can find the cleanup tool here: C:\Program Files (x86)\Sophos\SafeGuard Enterprise\SGNCleanUp.exe