Modify the SafeGuard installation on endpoints

If changes to the installed modules are required, run the installer of the version already in place again and modify the installation.

Note the following:

  • Synchronized Encryption cannot be installed on endpoints with File Encryption (location-based file encryption) already in place.
  • A change from SafeGuard Full Disk Encryption (volume-based encryption) to BitLocker or the other way round requires the product to be uninstalled and reinstalled. Encrypted files must be decrypted.
  • A change from BitLocker support to BitLocker with Challenge/Response or the other way round requires the product to be uninstalled and reinstalled. Encrypted files must be decrypted.
  • A change from Data Exchange to File Encryption requires two restarts and a logon to activate transparent encryption on network shares.

See the release notes for the system requirements for each module.

For information about migrating to a different operating system, see Migrate endpoints to a different operating system.