Skip to content

Page permalink

Always use the following permalink when referencing this page. It will remain unchanged in future help versions.

https://docs.sophos.com/esg/sixm-ios/help/en-us/index.html?contextId=message-filtering

Message Filtering

Your organization can use Message Filtering to check your incoming SMS/MMS messages for phishing URLs.

Suspicious messages are filtered into a separate SMS Junk tab.

If you see Turn on Message Filtering in the app settings, you need to turn on message filtering in the Settings app as required by your organization.

Turn on message filtering

Go to your iOS Settings app, go to Messages, tap Unknown & Spam and turn on Intercept X under SMS Filtering.

SMS Junk tab in Messages app

If a message from an unknown sender is classified as spam, the message is moved to the SMS Junk tab in the Messages app. Existing and further messages from the same sender are moved to SMS Junk as well.

Note the following:

  • Messages from a known contact are never classified as spam.
  • Message Filtering does not work for iMessages.