Before using Sophos Mobile Admin:

  • You need a computer connected to the internet and equipped with a web browser. For information on supported browsers and the relevant versions, see the Sophos Mobile release notes.
  • The super administrator must have created a customer (a tenant whose devices are managed in Sophos Mobile). For further information, see the Sophos Mobile super administrator guide.
    Note For Sophos Mobile as a Service, a customer is predefined. Super administrators are not supported for Sophos Mobile as a Service.
  • You need a Sophos Mobile user account and the relevant credentials for logging in to Sophos Mobile Admin. The credentials consist of customer, user and password. For further information, see Log in to Sophos Mobile Admin.